Kazn support

Get help

Please include the email address you sign in with, the workspace name, what you did and what you expected. A screenshot helps.

Never send us your sign-in code, an agent key or an AI provider key. We will never ask for them.

Common questions

• My sign-in code didn’t arrive. Check your spam folder and wait a minute. A code works for 10 minutes, and an address can get 5 codes an hour.
• “Too many tries from this network.” Kazn limits sign-in attempts. Wait a few minutes and try again.
• I was signed out unexpectedly. Sign in again. If it keeps happening, tell us: Kazn signs a person out everywhere when a saved sign-in seems to have been copied.
• I want to delete my account. In Kazn, open Account, then Delete account. It takes effect at once.
• I want a copy of my data. Email us and we will send it.
• I think an agent key leaked. Revoke the agent in Kazn at once, then tell us.

Report a security problem

Email contact@quactor.com with “Security” in the subject. Please don’t share the problem publicly until we have fixed it. We will confirm we received it and keep you updated.