Privacy policy

Who we are

Quactor Inc. (“Quactor”, “we”) is a software and AI company based in Ottawa, Ontario, Canada. Our founder, Ahmad Shrif, is responsible for privacy at Quactor. You can reach us at contact@quactor.com.

What this policy covers

This policy covers the quactor.com website, the Kazn early access list and email you send us. Kazn, the product, has its own privacy notice at quactor.com/kazn/privacy. Our Trust and data page summarizes how Kazn stores and protects workspace data.

What we collect

• Your email address, when you join the Kazn early access list, with the date you joined and the page you joined from.
• What you write to us, when you email us.
• Aggregate visit statistics from Cloudflare Web Analytics: pages viewed, the site that referred you, country, browser and device type. It uses no cookies and doesn’t identify you.
• Technical information our hosting provider needs to deliver the site and protect it from abuse, such as IP addresses in short-lived security logs. To limit repeated sign-up attempts, we keep a one-way hash of your IP address for up to one hour; we don’t store the address itself.
• Your light or dark theme choice, which is kept only in your own browser.

Why we use it

• To invite you to Kazn and tell you about early access. We won’t add you to any other mailing list.
• To answer your messages.
• To understand which pages are useful, and to keep the site secure and working.

Consent

We rely on your consent, which you give by joining the list or writing to us. You can withdraw it at any time by emailing contact@quactor.com, and we will remove your email from the list.

Who else handles it

We use a small number of service providers, only to run the site and our email, and they may process information outside Canada, including in the United States:

• Cloudflare, which hosts quactor.com, stores the early access list and provides the visit statistics.
• Google Workspace, which handles our email.

How long we keep it

We keep your early access sign-up until Kazn’s early access ends or you ask us to remove it, whichever comes first. We keep email correspondence as long as we need it to help you. Visit statistics are aggregated and kept by Cloudflare under its own retention rules.

Your rights

You can ask to see the personal information we hold about you, to correct it or to delete it. Email contact@quactor.com and we will reply within 30 days. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Security

The site is served only over encrypted connections. Access to the early access list is limited to Quactor, and we review it regularly.

Children

quactor.com and the early access list are not intended for children under 16, and we don’t knowingly collect their information.

Changes

If we change this policy, we will update the date at the top of this page. If a change affects how we use your email, we will tell you before it takes effect.